Hey Business Owners, Is Google Removing Your Reviews? Here’s What You Need to Know!

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Google Reviews are an important part for a business to work. Be it small or big business, both depend on Google reviews to attract loyal customers. But have you noticed some of your reviews are missing? Since 7th February 2025, many business owners are noticing that their Google reviews are disappearing. 

In this ever-evolving world, Google reviews are one of the most important listings for any business to grow in the search engine result page. This dropoff can be effective for some of the small businesses with fewer reviews. And businesses operating through Google’s business page face a backlash when people search for your business; they see the reviews first, as most people trust them. 

Why Is Google Removing Your Reviews?

  • A Bug in Google’s System: This is a bug in Google’s algorithm, as businesses have been experiencing 15-60 reviews being dropped off from the review counter of Google’s business page.
  • Why Google Reviews Disappears: The review from Google’s business page usually disappears from policy violation, sensitive or inappropriate content, or direct spam.
  • Automated checks from Google: As you all should know, Google detects spam and suspicious reviews by algorithmic checks. But this can also bring a bug, so sometimes legit reviews disappear on these automated checks from Google. This usually depends on the IP address from which the user is posting the review.
  • Google algorithm glitch: There are numerous platforms that face bugs and glitches, and Google is also one of them. As this issue has arisen, it has already been addressed that it is a bug on their review counter, so Google’s has already been working on it since.

What Business Owners Can Do? 

There are numerous possibilities for why these reviews have been removed or disappeared. So as a business, here is what you need to be concerned about your business reviews 

  • Look into the guidelines: Google provides policy and guidelines for business profiles so every business owners should align to those guidelines while posting their reviews 
  • Analyze the reviews posted: If you are very concerned by the loss of your reviews, you can also check the reviews location from where it was posted; was the intent of the review similar to the ones that have already been there? These factors can also be detected as spams by the Google algorithm  
  • Genuine reviews: You need to make sure that the review that has been posted should be genuine, as most reviews loss happens due to spam so make sure that review are only from the genuine user 

You do not need to panic!

This bug of Google has become one of the major issues for small business owners. Every business has been looking for the solution. As the support team of google Business has already addressed on their site, stating that this is a possible bug in the algorithm and it will be fixed as soon as possible. 

As a business owner, understanding these guidelines and policies and aligning to them is very important. Understanding why these reviews can be removed can give you an idea for tackling policy violations and probable spam.

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